Giving a Words of encouragement is not an art requiring a special set of skills. However, at one point, we have all felt at crossroads on how to encourage someone and make them feel better. We struggle to look for the right words to say and how to phrase them. For starters, it is the simple things that matter, small things like having a keen eye for details.
There is a difference between listening and hearing. Pay close attention to details being disclosed to you. Careful listening and empathizing gives you an opportunity to help where you can.