Airbnb Success Story

Name : Airbnb
Founded : 2008
Founder : Joe Gebbia
CEO : Brian Joseph Chesky
Industry : Service
Sector : Private
Country : USA
Website : www.airbnb.com

Profile

Airbnb Inc. is the holding company for the popular website, Airbnb, which is used for people to list, find, and rent out vacant spaces. This company was founded in August 2008 in San Francisco, California. The full form of Airbnb is ‘Air, bed, and breakfast’ and it is a haven for all travelers who are searching for a bed and breakfast spaces when they travel away from their home country or city.

Originally started, as a website offering short-term living space, breakfast and a business networking opportunity, this went on to cater to the requirements of long-term travelers too.

Operations

Airbnb Profile

Airbnb functions on the online marketplace model, through which it brings hosts and travelers on the same platform. Through this model, it enables users to conduct transactions through its secure payment gateway. Users of this site are categorized as ‘hosts’ and ‘guests’. The ones who wish to let out their spaces are labeled as hosts while the ones who are looking for spaces are called as guests. Initially, users required only a valid email id and a valid telephone number for registration, however, as of April 2013; the owners have started asking users for a scanned copy of their government issued ids too.

History

Airbnb History

Brian Chesky and Joe Gebbia, started the Airbnb website, in 2007, in response to the demand from the delegates attending the Industrial Design Conference held by the Industrial Designers Society of America, who could not get restaurant reservations due to the saturated market. Then in February 2008, technical architect Nathan Blecharzyk joined them as the third co-founder. It was in August 2008, that the official site www. Airbedandbreakfast.com was officially launched. The funding for the site came from the sales of special edition breakfast cereals brought out by the founders. Slowly the site also started listing properties from the US market.
Airbnb Culture
The name Airbedandbreakfast.com was shortened to Airbnb.com in the year 2009. In February 2010, the company announced its 1 millionth booking since inception, in August 2008. Its 5 millionth booking was recorded on January 2012, while in June 2012, it registered its 10 millionth booking. In May 2011, the company acquired Accoleo, a German competitor and went international.

Unique Features

Airbnb Structure

Some of the unique features offered by the website are

  • 24x7-customer service, which includes real humans on board, who are at the disposal of members, ready to solve all their queries
  • member verification process, which requires members to send a scanned government issued id for verification; it’s feature of handling the commercial transactions through their payment gateways, thus avoiding members to exchange money;
  • superior user rating system and profile feature which gives users a thorough knowledge about the kind of person they are dealing with

Social Work

The concept promoted by Airbnb Inc promotes social relationships among people by getting them to meet and exchange experiences and ideas. What is more, it promotes sharing among its members by encouraging them to share their possessions. This is how it creates a bonding among people. Airbnb Values

Review

Airbnb Inc, founded in August 2008, to provide bed and breakfast joints to travelers visiting cities and countries outside their homes, grew to include properties too in its listings. The company went international in 2011 when it acquired a German competitor. Its first international office was opened in Hamburg. Airbnb now has worth around $30 Billion.

Airbnb Co Founders Interview

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