An organization is a place where one gets to interact with people from all walks of life. You will meet people with strong values and beliefs, people who are driven by success and fame, people who will do anything to pave their way up the ladder and people who just thrive at watching others fall. In such a vast set up, conflicts or disputes are a very common occurrence. It is caused due to the difference in perceptions and personalities of so many individuals working under the same roof. It can occur either between two individuals or two groups.
In the wake of a conflict, leaders and managers play a pivotal role to solve the issues giving rise to the conflict and bringing the focus back on the task at hand. But many a time, it may so happen that the leaders or the managers forget that their role is to lead the team and be respected for their leadership skills and not to be “liked” by the team.